{"id":26726,"date":"2026-06-26T11:33:54","date_gmt":"2026-06-26T11:33:54","guid":{"rendered":"http:\/\/jamtraction.com\/preguntas-frecuentes\/"},"modified":"2026-09-14T08:57:11","modified_gmt":"2026-09-14T08:57:11","slug":"preguntas-frecuentes","status":"publish","type":"page","link":"https:\/\/jamtraction.com\/es\/preguntas-frecuentes\/","title":{"rendered":"Preguntas frecuentes"},"content":{"rendered":"\n<div class=\"row\" style=\"max-width:85%\" id=\"row-284721213\">\n\n\n\t<div id=\"col-1662134226\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"text-3304462535\" class=\"text\">\n\t\t\n\n<nav style=\"font-size: 12px; letter-spacing: 1px; text-transform: uppercase;\"><a href=\"https:\/\/jamtraction.com\/es\/\" style=\"color: inherit; text-decoration: none;\">Inicio<\/a> \/ <a href=\"https:\/\/jamtraction.com\/es\/equipo\/\" style=\"color: inherit; text-decoration: none;\">Preguntas frecuentes<\/a><br><\/nav>\n<h1 style=\"text-transform: uppercase; margin-bottom: 0;\">Preguntas frecuentes<\/h1>\n<p style=\"font-size: 16px; text-transform: none; margin-top: 5;\">Env\u00edo, devoluciones, garant\u00eda y cuidado del producto.<\/p>\n\t\t\n<style>\n#text-3304462535 {\n  font-size: 2.05rem;\n  line-height: 1.6;\n}\n@media (min-width:550px) {\n  #text-3304462535 {\n    font-size: 2.2rem;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\n<style>\n#row-284721213 > .col > .col-inner {\n  padding: 50px 0px 0px 0px;\n}\n<\/style>\n<\/div>\n<div class=\"row\" style=\"max-width:75%\" id=\"row-39870915\">\n\n\n\t<div id=\"col-1423803754\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"accordion\">\n\n\t<div id=\"accordion-458758790\" class=\"accordion-item\">\n\t\t<a id=\"accordion-458758790-label\" class=\"accordion-title plain\" href=\"#accordion-item-env\u00cdos\" aria-expanded=\"false\" aria-controls=\"accordion-458758790-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>ENV\u00cdOS<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-458758790-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-458758790-label\">\n\t\t\t\n\n\t<div id=\"text-2907419326\" class=\"text\">\n\t\t\n\n<p><span style=\"color: #0a0a0a;\">Los pedidos se env\u00edan desde nuestro almac\u00e9n europeo. Env\u00edo gratuito en pedidos superiores a 50,00\u20ac dentro de la UE. El tiempo de entrega depende del destino (normalmente entre 2 y 5 d\u00edas laborables).  <\/span><\/p>\n\t\t\n<style>\n#text-2907419326 {\n  font-size: 0.8rem;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3019099324\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3019099324-label\" class=\"accordion-title plain\" href=\"#accordion-item-devoluciones-y-pol\u00cdtica-de-devoluciones\" aria-expanded=\"false\" aria-controls=\"accordion-3019099324-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>DEVOLUCIONES Y POL\u00cdTICA DE DEVOLUCIONES<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3019099324-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3019099324-label\">\n\t\t\t\n\n\t<div id=\"text-3756389106\" class=\"text\">\n\t\t\n\n<p><span style=\"color: #0a0a0a;\">Puedes devolver los productos no usados en su embalaje original dentro del plazo legal de devoluci\u00f3n. Comienza tu devoluci\u00f3n a trav\u00e9s de la p\u00e1gina de Contacto y te guiaremos durante el proceso. <\/span><\/p>\n\t\t\n<style>\n#text-3756389106 {\n  font-size: 0.8rem;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3645778030\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3645778030-label\" class=\"accordion-title plain\" href=\"#accordion-item-\u00bfc\u00d3mo-pego-mi-traction-pad?\" aria-expanded=\"false\" aria-controls=\"accordion-3645778030-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>\u00bfC\u00d3MO PEGO MI TRACTION PAD?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3645778030-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3645778030-label\">\n\t\t\t\n\n\t<div id=\"text-1465171699\" class=\"text\">\n\t\t\n\n<p><span style=\"color: #0a0a0a;\">Limpia el tail de la tabla (quita la cera y el polvo), aseg\u00farate de que la superficie est\u00e9 completamente seca, despega y coloca las piezas antes de presionar firmemente. Espera 24 horas antes de surfear. <\/span><\/p>\n\t\t\n<style>\n#text-1465171699 {\n  font-size: 0.8rem;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3283229076\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3283229076-label\" class=\"accordion-title plain\" href=\"#accordion-item-garant\u00cda\" aria-expanded=\"false\" aria-controls=\"accordion-3283229076-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>GARANT\u00cdA<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3283229076-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3283229076-label\">\n\t\t\t\n\n\t<div id=\"text-647757679\" class=\"text\">\n\t\t\n\n<p><span style=\"color: #0a0a0a;\">Todos los productos de JAM Traction est\u00e1n protegidos contra defectos de fabricaci\u00f3n. Cont\u00e1ctanos con tu n\u00famero de pedido y una foto del problema. <\/span><\/p>\n\t\t\n<style>\n#text-647757679 {\n  font-size: 0.8rem;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-367565550\" class=\"accordion-item\">\n\t\t<a id=\"accordion-367565550-label\" class=\"accordion-title plain\" href=\"#accordion-item-\u00bfd\u00d3nde-se-fabrican-los-productos-jam?\" aria-expanded=\"false\" aria-controls=\"accordion-367565550-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>\u00bfD\u00d3NDE SE FABRICAN LOS PRODUCTOS JAM?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-367565550-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-367565550-label\">\n\t\t\t\n\n\t<div id=\"text-1131812314\" class=\"text\">\n\t\t\n\n<p><span style=\"color: #0a0a0a;\">JAM Traction es una marca europea de accesorios para surf fundada en Portugal en 2012. Fabricamos accesorios de surf de alta calidad en Europa. <\/span><\/p>\n\n\t\t\n<style>\n#text-1131812314 {\n  font-size: 0.8rem;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\t<div id=\"gap-1899134365\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1899134365 {\n  padding-top: 10px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"row row-collapse row-full-width\"  id=\"row-3170031\">\n\n\n\t<div id=\"col-232544382\" class=\"col medium-12 small-10 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"text-59996624\" class=\"text\">\n\t\t\n\n<p>\u00bfNo encuentras la respuesta?<\/p>\n\n\t\t\n<style>\n#text-59996624 {\n  font-size: 0.9rem;\n  line-height: 0.75;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-232544382 > .col-inner {\n  padding: 7px 0px 0px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\t<div id=\"col-1660316082\" class=\"col medium-2 small-3 large-12\"  >\n\t\t\t\t<div class=\"col-inner text-left\"  >\n\t\t\t\n\t\t\t\n\n<a href=\"http:\/\/jamtraction.com\/contact\/\" class=\"button primary is-underline\" >\n\t\t<span>CONTACTO<\/span>\n\t<\/a>\n\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":890,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"footnotes":""},"class_list":["post-26726","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - 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