{"id":26723,"date":"2026-06-26T11:33:54","date_gmt":"2026-06-26T11:33:54","guid":{"rendered":"http:\/\/jamtraction.com\/faq\/"},"modified":"2026-09-14T08:57:05","modified_gmt":"2026-09-14T08:57:05","slug":"faq","status":"publish","type":"page","link":"https:\/\/jamtraction.com\/pt-pt\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<div class=\"row\" style=\"max-width:85%\" id=\"row-1478352847\">\n\n\n\t<div id=\"col-1416537830\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"text-3537520775\" class=\"text\">\n\t\t\n\n<nav style=\"font-size: 12px; letter-spacing: 1px; text-transform: uppercase;\"><a href=\"https:\/\/jamtraction.com\/pt-pt\/\" style=\"color: inherit; text-decoration: none;\">In\u00edcio<\/a> \/ <a href=\"https:\/\/jamtraction.com\/pt-pt\/equipa\/\" style=\"color: inherit; text-decoration: none;\">FAQ<\/a><br><\/nav>\n<h1 style=\"text-transform: uppercase; margin-bottom: 0;\">FAQ<\/h1>\n<p style=\"font-size: 16px; text-transform: none; margin-top: 5;\">Envio, devolu\u00e7\u00f5es, garantia e cuidados com o produto.<\/p>\n\t\t\n<style>\n#text-3537520775 {\n  font-size: 2.05rem;\n  line-height: 1.6;\n}\n@media (min-width:550px) {\n  #text-3537520775 {\n    font-size: 2.2rem;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\n<style>\n#row-1478352847 > .col > .col-inner {\n  padding: 50px 0px 0px 0px;\n}\n<\/style>\n<\/div>\n<div class=\"row\" style=\"max-width:75%\" id=\"row-621379016\">\n\n\n\t<div id=\"col-1312109390\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"accordion\">\n\n\t<div id=\"accordion-1444641812\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1444641812-label\" class=\"accordion-title plain\" href=\"#accordion-item-envios\" aria-expanded=\"false\" aria-controls=\"accordion-1444641812-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>ENVIOS<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1444641812-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1444641812-label\">\n\t\t\t\n\n\t<div id=\"text-85720194\" class=\"text\">\n\t\t\n\n<p><span style=\"color: #0a0a0a;\">As encomendas s\u00e3o enviadas a partir do nosso armaz\u00e9m europeu. Envio gratuito em encomendas superiores a 50,00\u20ac dentro da UE. O tempo de entrega depende do destino (tipicamente 2\u20135 dias \u00fateis).  <\/span><\/p>\n\t\t\n<style>\n#text-85720194 {\n  font-size: 0.8rem;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3965628751\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3965628751-label\" class=\"accordion-title plain\" href=\"#accordion-item-devolu\u00c7\u00d5es-e-pol\u00cdtica-de-devolu\u00c7\u00d5es\" aria-expanded=\"false\" aria-controls=\"accordion-3965628751-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>DEVOLU\u00c7\u00d5ES E POL\u00cdTICA DE DEVOLU\u00c7\u00d5ES<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3965628751-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3965628751-label\">\n\t\t\t\n\n\t<div id=\"text-2487048689\" class=\"text\">\n\t\t\n\n<p><span style=\"color: #0a0a0a;\">Pode devolver produtos n\u00e3o utilizados na embalagem original dentro do prazo legal de devolu\u00e7\u00e3o. Inicie a sua devolu\u00e7\u00e3o atrav\u00e9s da p\u00e1gina de Contacto e n\u00f3s orient\u00e1-lo-emos durante o processo. <\/span><\/p>\n\t\t\n<style>\n#text-2487048689 {\n  font-size: 0.8rem;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-4010076162\" class=\"accordion-item\">\n\t\t<a id=\"accordion-4010076162-label\" class=\"accordion-title plain\" href=\"#accordion-item-como-aplico-o-meu-traction-pad?\" aria-expanded=\"false\" aria-controls=\"accordion-4010076162-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>COMO APLICO O MEU TRACTION PAD?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4010076162-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4010076162-label\">\n\t\t\t\n\n\t<div id=\"text-3184858570\" class=\"text\">\n\t\t\n\n<p><span style=\"color: #0a0a0a;\">Limpa o tail da tua prancha (remove cera e p\u00f3), certifica-te de que a superf\u00edcie est\u00e1 completamente seca, descasca e posiciona as pe\u00e7as antes de pressionar firmemente. Espera 24h antes de surfar. <\/span><\/p>\n\t\t\n<style>\n#text-3184858570 {\n  font-size: 0.8rem;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1887974373\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1887974373-label\" class=\"accordion-title plain\" href=\"#accordion-item-garantia\" aria-expanded=\"false\" aria-controls=\"accordion-1887974373-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>GARANTIA<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1887974373-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1887974373-label\">\n\t\t\t\n\n\t<div id=\"text-960650733\" class=\"text\">\n\t\t\n\n<p><span style=\"color: #0a0a0a;\">Todos os produtos JAM Traction est\u00e3o protegidos contra defeitos de fabrico. Contacte-nos com o seu n\u00famero de encomenda e uma fotografia do problema. <\/span><\/p>\n\t\t\n<style>\n#text-960650733 {\n  font-size: 0.8rem;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-4234439765\" class=\"accordion-item\">\n\t\t<a id=\"accordion-4234439765-label\" class=\"accordion-title plain\" href=\"#accordion-item-onde-s\u00c3o-feitos-os-produtos-jam?\" aria-expanded=\"false\" aria-controls=\"accordion-4234439765-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>ONDE S\u00c3O FEITOS OS PRODUTOS JAM?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4234439765-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4234439765-label\">\n\t\t\t\n\n\t<div id=\"text-3605682974\" class=\"text\">\n\t\t\n\n<p><span style=\"color: #0a0a0a;\">JAM Traction \u00e9 uma marca europeia de acess\u00f3rios de surf fundada em Portugal em 2012. Fabricamos acess\u00f3rios de surf de alta qualidade na Europa. <\/span><\/p>\n\n\t\t\n<style>\n#text-3605682974 {\n  font-size: 0.8rem;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\t<div id=\"gap-360830580\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-360830580 {\n  padding-top: 10px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"row row-collapse row-full-width\"  id=\"row-753171327\">\n\n\n\t<div id=\"col-859844266\" class=\"col medium-12 small-10 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"text-3280931026\" class=\"text\">\n\t\t\n\n<p>N\u00e3o consegues encontrar a resposta?<\/p>\n\n\t\t\n<style>\n#text-3280931026 {\n  font-size: 0.9rem;\n  line-height: 0.75;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-859844266 > .col-inner {\n  padding: 7px 0px 0px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\t<div id=\"col-530760291\" class=\"col medium-2 small-3 large-12\"  >\n\t\t\t\t<div class=\"col-inner text-left\"  >\n\t\t\t\n\t\t\t\n\n<a href=\"http:\/\/jamtraction.com\/contact\/\" class=\"button primary is-underline\" >\n\t\t<span>CONTACTO<\/span>\n\t<\/a>\n\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":890,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"footnotes":""},"class_list":["post-26723","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - JamTraction<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/jamtraction.com\/pt-pt\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - JamTraction\" \/>\n<meta property=\"og:url\" content=\"https:\/\/jamtraction.com\/pt-pt\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"JamTraction\" \/>\n<meta property=\"article:modified_time\" content=\"2026-09-14T08:57:05+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tempo estimado de leitura\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/jamtraction.com\\\/pt-pt\\\/faq\\\/\",\"url\":\"https:\\\/\\\/jamtraction.com\\\/pt-pt\\\/faq\\\/\",\"name\":\"FAQ - JamTraction\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/jamtraction.com\\\/pt-pt\\\/#website\"},\"datePublished\":\"2026-06-26T11:33:54+00:00\",\"dateModified\":\"2026-09-14T08:57:05+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/jamtraction.com\\\/pt-pt\\\/faq\\\/#breadcrumb\"},\"inLanguage\":\"pt-PT\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/jamtraction.com\\\/pt-pt\\\/faq\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/jamtraction.com\\\/pt-pt\\\/faq\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\\\/\\\/jamtraction.com\\\/pt-pt\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQ\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/jamtraction.com\\\/pt-pt\\\/#website\",\"url\":\"https:\\\/\\\/jamtraction.com\\\/pt-pt\\\/\",\"name\":\"JamTraction\",\"description\":\"Surfboard Leashes, Surfboard Deckpads - Surfing Accessories\",\"publisher\":{\"@id\":\"https:\\\/\\\/jamtraction.com\\\/pt-pt\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/jamtraction.com\\\/pt-pt\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"pt-PT\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/jamtraction.com\\\/pt-pt\\\/#organization\",\"name\":\"JamTraction\",\"url\":\"https:\\\/\\\/jamtraction.com\\\/pt-pt\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"pt-PT\",\"@id\":\"https:\\\/\\\/jamtraction.com\\\/pt-pt\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/jamtraction.com\\\/wp-content\\\/uploads\\\/2018\\\/04\\\/JamTraction-Surfing-Accessories-logo2x-w.png\",\"contentUrl\":\"https:\\\/\\\/jamtraction.com\\\/wp-content\\\/uploads\\\/2018\\\/04\\\/JamTraction-Surfing-Accessories-logo2x-w.png\",\"width\":107,\"height\":60,\"caption\":\"JamTraction\"},\"image\":{\"@id\":\"https:\\\/\\\/jamtraction.com\\\/pt-pt\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FAQ - JamTraction","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/jamtraction.com\/pt-pt\/faq\/","og_locale":"pt_PT","og_type":"article","og_title":"FAQ - JamTraction","og_url":"https:\/\/jamtraction.com\/pt-pt\/faq\/","og_site_name":"JamTraction","article_modified_time":"2026-09-14T08:57:05+00:00","twitter_card":"summary_large_image","twitter_misc":{"Tempo estimado de leitura":"2 minutos"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/jamtraction.com\/pt-pt\/faq\/","url":"https:\/\/jamtraction.com\/pt-pt\/faq\/","name":"FAQ - JamTraction","isPartOf":{"@id":"https:\/\/jamtraction.com\/pt-pt\/#website"},"datePublished":"2026-06-26T11:33:54+00:00","dateModified":"2026-09-14T08:57:05+00:00","breadcrumb":{"@id":"https:\/\/jamtraction.com\/pt-pt\/faq\/#breadcrumb"},"inLanguage":"pt-PT","potentialAction":[{"@type":"ReadAction","target":["https:\/\/jamtraction.com\/pt-pt\/faq\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/jamtraction.com\/pt-pt\/faq\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Portada","item":"https:\/\/jamtraction.com\/pt-pt\/"},{"@type":"ListItem","position":2,"name":"FAQ"}]},{"@type":"WebSite","@id":"https:\/\/jamtraction.com\/pt-pt\/#website","url":"https:\/\/jamtraction.com\/pt-pt\/","name":"JamTraction","description":"Surfboard Leashes, Surfboard Deckpads - Surfing Accessories","publisher":{"@id":"https:\/\/jamtraction.com\/pt-pt\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/jamtraction.com\/pt-pt\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"pt-PT"},{"@type":"Organization","@id":"https:\/\/jamtraction.com\/pt-pt\/#organization","name":"JamTraction","url":"https:\/\/jamtraction.com\/pt-pt\/","logo":{"@type":"ImageObject","inLanguage":"pt-PT","@id":"https:\/\/jamtraction.com\/pt-pt\/#\/schema\/logo\/image\/","url":"https:\/\/jamtraction.com\/wp-content\/uploads\/2018\/04\/JamTraction-Surfing-Accessories-logo2x-w.png","contentUrl":"https:\/\/jamtraction.com\/wp-content\/uploads\/2018\/04\/JamTraction-Surfing-Accessories-logo2x-w.png","width":107,"height":60,"caption":"JamTraction"},"image":{"@id":"https:\/\/jamtraction.com\/pt-pt\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/jamtraction.com\/pt-pt\/wp-json\/wp\/v2\/pages\/26723","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jamtraction.com\/pt-pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/jamtraction.com\/pt-pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/jamtraction.com\/pt-pt\/wp-json\/wp\/v2\/users\/890"}],"replies":[{"embeddable":true,"href":"https:\/\/jamtraction.com\/pt-pt\/wp-json\/wp\/v2\/comments?post=26723"}],"version-history":[{"count":4,"href":"https:\/\/jamtraction.com\/pt-pt\/wp-json\/wp\/v2\/pages\/26723\/revisions"}],"predecessor-version":[{"id":27225,"href":"https:\/\/jamtraction.com\/pt-pt\/wp-json\/wp\/v2\/pages\/26723\/revisions\/27225"}],"wp:attachment":[{"href":"https:\/\/jamtraction.com\/pt-pt\/wp-json\/wp\/v2\/media?parent=26723"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}